Terms of Service

Please read these terms carefully before using ReadyPlayerOn. They explain your rights, responsibilities, and the safety protections that apply to all users.

Last Updated March 2026
Version 2.1
Jurisdiction England and Wales, UK

1. Acceptance of Terms

By accessing, downloading, or using the ReadyPlayerOn mobile application (the "App"), website (readyplayeron.com), and related services (collectively, the "Service"), you agree to be bound by these Terms of Service (the "Terms"). If you do not agree to these Terms, you may not use the Service.

Gairware ("we," "us," "our," or "Company") reserves the right to modify these Terms at any time. We will notify you of material changes by updating the "Last Updated" date above and, for significant changes, by posting a prominent notice in the App. Your continued use of the Service after changes indicates your acceptance of the revised Terms.

2. Eligibility and Age Requirements

2.1 Minimum Age Requirement

ReadyPlayerOn is intended for users aged 13 years and older. By using this Service, you represent and warrant that:

2.2 Users Under 13

Users under 13 cannot create accounts. The Service automatically blocks registration for anyone who indicates they are under 13 years old. This is a legal requirement under the Children's Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR).

2.3 Teen Safety Mode (Ages 13-17)

If you are between 13 and 17 years old:

2.4 Parental Consent for Minors (Ages 13-17)

For users aged 13-17: By creating an account, you represent that:

For parents/guardians: By permitting your child to use this Service, you acknowledge that you have read these Terms and our Privacy Policy and consent to:

3. Account Registration and Security

3.1 Account Creation

To use ReadyPlayerOn, you must:

  1. Create an account with a valid email address
  2. Verify your age during registration (required by law)
  3. Create a secure password
  4. Accept these Terms and our Privacy Policy
  5. Comply with all applicable laws and regulations

3.2 Account Information

You are responsible for:

We are not responsible for any loss or damage resulting from your failure to secure your account.

3.3 Account Suspension and Termination

We may suspend or terminate your account if you:

If we terminate your account for violating our child safety policies, you may be permanently banned from using the Service.

4. User Conduct and Prohibited Activities

4.1 Respect and Safety

By using ReadyPlayerOn, you agree to:

4.2 Prohibited Content

You may not use the Service to:

4.3 Content Filtering

ReadyPlayerOn uses automated content filtering to protect users from harmful content. Our system:

If your message is blocked, you will be notified. Repeated attempts to send filtered content may result in warnings, ping rate limiting, or account suspension.

4.4 Account Security and Fair Use

You may not:

5. Platform Connections and Integration

5.1 Connecting Gaming Platforms

ReadyPlayerOn allows you to connect your accounts on other gaming platforms, including:

5.2 How Platform Connections Work

When you connect a platform account:

  1. ReadyPlayerOn requests permission to access limited information (your profile, friend list, and online status)
  2. You will see a login screen for that platform (hosted by the platform, not ReadyPlayerOn)
  3. Once authorised, ReadyPlayerOn stores your connection securely
  4. We fetch your gaming status and friend information to display in the App
  5. We never store your platform passwords

5.3 Platform Permissions

By connecting a gaming platform, you authorise ReadyPlayerOn to:

ReadyPlayerOn will not:

5.4 Disconnecting Platforms

You may disconnect any platform at any time in your account settings. Once disconnected:

5.5 Third-Party Platforms

Your use of third-party gaming platforms is governed by their own terms of service and privacy policies, not by these Terms. ReadyPlayerOn is not responsible for:

6. Privacy and Data Collection

6.1 Privacy Policy

Your use of ReadyPlayerOn is also governed by our Privacy Policy, which explains:

The Privacy Policy is incorporated into these Terms by reference. Please review our Privacy Policy carefully before using the Service.

6.2 Data Security

ReadyPlayerOn uses industry-standard security measures to protect your data, including:

However, no security system is completely impenetrable. We cannot guarantee absolute security of your data. You use the Service at your own risk.

6.3 Children's Data (COPPA Compliance)

For users under 13, we comply with the Children's Online Privacy Protection Act (COPPA). We:

6.4 UK and European Users (GDPR and Data Protection Act Compliance)

If you are located in the United Kingdom, European Union, or European Economic Area, your data is protected under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. You have the right to:

To exercise these rights, contact us at gair@gairware.com.

6.5 California Residents (CCPA/CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to:

To exercise these rights, contact us at gair@gairware.com.

7. Child Safety and Teen Protections

ReadyPlayerOn takes child safety seriously. The Service includes mandatory safety features, particularly for teen users (ages 13-17).

7.1 Teen Safety Mode

All accounts for users aged 13-17 are automatically enrolled in Teen Safety Mode. Teen Safety Mode cannot be disabled and includes:

Mandatory Protections:

7.2 Friend Interaction Rules for Teens

Teen accounts can only ping:

  1. Other teen accounts (ages 13-17)
  2. Adults (18+) who are verified mutual friends on your gaming platforms (Steam, Discord, Xbox, etc.)

Teen accounts cannot ping:

If an adult wants to ping a teen they don't know:

This requirement protects teens while allowing them to play with their real-world gaming friends.

7.3 Ping Rate Limits

Teen accounts (13-17):

Adult accounts (18+):

7.4 Content Filtering

ReadyPlayerOn automatically filters all messages and pings for:

Always blocked:

For teens (13-17), also filtered:

For adults (18+):

If content is filtered:

7.5 Reporting and Blocking

All users can:

For teens: Reporting a user automatically blocks them and triggers a review by our safety team.

7.6 Warning System

If you violate safety policies:

  1. First violation: Warning in the App with explanation
  2. Repeated violations: Temporary restrictions (reduced ping rate, quiet mode)
  3. Severe violations: Account suspension or permanent termination
  4. Child safety violations: Permanent ban and potential law enforcement referral

Warnings are cumulative and may result in escalating penalties.

7.7 Safety Team Review

ReadyPlayerOn has a dedicated safety team that:

7.8 Parent/Guardian Tools (Coming Soon)

For accounts with linked parent/guardian access:

8. Intellectual Property Rights

8.1 ReadyPlayerOn Content

ReadyPlayerOn and all content created by ReadyPlayerOn (including logos, design, text, graphics, software code, and features) are owned by Gairware and protected by copyright, trademark, and other intellectual property laws.

You may not:

8.2 User-Generated Content

When you send a message or ping using ReadyPlayerOn, you retain ownership of your content. However, by using the Service, you grant us the right to:

8.3 Third-Party Content

ReadyPlayerOn may display content from third parties, including:

Use of third-party content is subject to the terms of those third parties. ReadyPlayerOn is not responsible for third-party content.

8.4 Trademarks

"ReadyPlayerOn" and the ReadyPlayerOn logo are trademarks of Gairware. You may not use these trademarks without our permission. Third-party trademarks (Steam, Discord, Xbox, PlayStation, Twitch) are owned by their respective companies.

9. Feedback and Feature Voting

9.1 Feedback Submissions

You may submit feedback, suggestions, and feature requests through the App. By submitting feedback:

9.2 Feature Voting

The App may allow you to vote on proposed features:

10. Theme Marketplace

10.1 Theme System

ReadyPlayerOn may offer customisable themes:

10.2 Theme Purchases

If you acquire premium themes:

11. Disclaimers and Limitation of Liability

11.1 "AS IS" Disclaimer

ReadyPlayerOn is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind. We make no representations or warranties that:

Some jurisdictions do not allow exclusions of implied warranties, so these disclaimers may not apply to you in full. Where you are a consumer under UK law, certain statutory rights cannot be excluded.

11.2 Content Filtering Disclaimer

While ReadyPlayerOn uses advanced content filtering technology, no filter is 100% effective. We cannot guarantee that:

Parents and guardians: Please monitor your teen's use of the App and discuss online safety regularly.

11.3 Third-Party Services

ReadyPlayerOn relies on third-party services including:

We are not responsible for:

11.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GAIRWARE IS NOT LIABLE FOR:

This includes:

Our total liability for any claim related to ReadyPlayerOn is limited to the amount you paid us in the 12 months before the claim (or £100, whichever is greater).

Please note: Nothing in these Terms excludes or limits liability for death, personal injury, fraud, or liability that cannot be limited under applicable law (including consumer protection laws in the UK).

12. Termination

12.1 Termination by You

You may terminate your account at any time by:

  1. Going to your account settings
  2. Selecting "Delete Account"
  3. Following the confirmation prompts
  4. Your account will be deleted within 30 days

Upon deletion:

12.2 Termination by ReadyPlayerOn

We may terminate or suspend your account immediately without notice if you:

We may also terminate your account with 30 days' notice for:

Upon termination:

12.3 Survival

The following sections survive termination:

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to its conflicts of law principles.

Gairware is registered in the United Kingdom under company number [to be added]. These Terms apply regardless of where you are located, but local consumer protection laws may provide you with additional rights that cannot be excluded.

13.2 Dispute Resolution

For most disputes, we hope to resolve them amicably through our customer support team. Contact us at gair@gairware.com before pursuing legal action. We will attempt to resolve any complaint within 30 days of receipt.

13.3 Court Jurisdiction

If we cannot resolve your dispute through negotiation:

13.4 Consumer Rights

If you are a consumer under UK Consumer Rights Act 2015, you have statutory rights that cannot be excluded by these Terms. These include:

These statutory rights remain in force regardless of any limitation of liability clause in these Terms.

13.5 Class Actions

You agree that any dispute resolution will be conducted on an individual basis. However, you retain the right to bring claims in a court of competent jurisdiction where multiple parties may have similar claims (collective proceedings).

14. Contact Information

14.1 Support and General Inquiries

For questions, feedback, or support regarding the Service:

Response time: 24-48 hours for most inquiries

14.2 Safety Concerns and Reporting

If you experience harassment, abuse, or any safety concern:

Response time: Within 24 hours (same day for safety emergencies)

14.3 Legal Notices and Privacy Questions

For legal inquiries, privacy concerns, or requests to exercise your rights:

Gairware
Legal Department
[Registered Address to be added]
United Kingdom

Response time: Within 30 days (or as required by applicable law)

14.4 Parent/Guardian Inquiries

If you are a parent or guardian with concerns about your child's account:

We can help with:

15. Miscellaneous

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Gairware regarding the Service and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or the right to enforce it at a later time.

15.4 Assignment

You may not assign or transfer these Terms or your rights under them without our consent. We may assign these Terms to a successor company or acquire a merger, acquisition, or change of control without notification.

15.5 Notices

We may send you notices regarding the Service by:

You agree to receive notices in these ways and that such notices are effective upon sending.

15.6 No Third-Party Beneficiaries

These Terms are for the benefit of you and Gairware only. No third party has any rights or claims under these Terms.

15.7 Headings

Section headings are for reference only and do not affect the interpretation of these Terms.

16. Summary for Teens and Parents

For Teens Using ReadyPlayerOn:

  1. You must be at least 13 years old to use this app
  2. Teen Safety Mode is mandatory - it's there to protect you
  3. You can only ping other teens or your real-world gaming friends - this prevents strangers from contacting you
  4. Content filters block harmful messages - profanity, personal info, external links, and predatory language
  5. You have quiet hours (10 PM - 7 AM) when you can't send pings
  6. Report anything weird immediately - use the report button on messages or profiles
  7. Your password is your responsibility - don't share it with anyone
  8. Your data is private - we only use it to run the app and keep you safe

For Parents/Guardians:

  1. You are responsible for your teen's use of this app - please monitor their activity
  2. ReadyPlayerOn has built-in safety features, but no filter is perfect - please talk to your teen about online safety
  3. ReadyPlayerOn collects minimal data and protects it carefully (see Privacy Policy)
  4. Your consent is required for teens to use this app - by allowing your teen to use it, you agree to these Terms
  5. You have access tools to view your teen's connections and safety alerts (coming soon)
  6. Contact us immediately if you notice any concerning activity: gair@gairware.com
  7. Your teen can't opt out of safety features - we enforce them automatically
  8. You can delete your teen's account at any time - contact us for help

Acknowledgment

By using ReadyPlayerOn, you acknowledge that:

  1. You have read and understand these Terms of Service
  2. You agree to be bound by all provisions
  3. You are of legal age to form a binding contract (or have parental consent if under 18)
  4. You understand the safety features and child protections
  5. You will use the Service lawfully and respectfully

Thank you for helping us build a safe, respectful gaming community.

Child Safety Compliance Note

This Terms of Service includes comprehensive child safety protections compliant with:

ReadyPlayerOn is designed with child safety as a core principle, not an afterthought. All safety features are mandatory and cannot be disabled by users or parents.